Vault Care Warranty (12 Months)
Vault Care Warranty (12 Months)
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24 hours
Product Details
Twelve months of cover for your watch from the day it arrives. If the movement stops, loses serious time, or the crown, pushers or clasp fail under normal wear, we repair it or replace it with an equivalent piece. Optional — remove any time in your cart.
Frequently Asked Questions
What does Vault Care cover?
Mechanical and quartz movement faults, crown and pusher failure, clasp and bracelet-link faults, and battery replacement on quartz models — for 12 months from delivery, under normal wear.
What is not covered?
Accidental damage, water damage, cosmetic scratches, and modifications or repairs by anyone other than us.
How do I make a claim?
Contact us with your order number and a short description (a photo or video helps). We will send return instructions and cover the repair or replacement; you cover return postage to us.
Does it cover more than one watch?
One plan covers one watch. Add one plan per watch in your order if you would like them all covered.
Specifications
The Watch Vault crafts premium homage timepieces — the design language and wrist presence of the icons everyone recognizes, built with quality automatic movements and 316L stainless steel, at a fraction of the price. They are not made by or affiliated with any original brand and carry no other maker's name. You get the look you love, the feel of a serious watch, and our 30-day guarantee behind every one.
Fit & Care
Fit & Care
Will it fit my wrist?
Most of our timepieces have a 40–41 mm case and a stainless-steel bracelet sized to fit wrists roughly 6.5"–8.5" (16.5–21.5 cm). The bracelet has removable links, so any local jeweler — or a $10 link-removal tool — can size it down in a couple of minutes. Check the Case Diameter in the specs above for this exact model.
How does an automatic (self-winding) watch work?
Automatic watches wind themselves from the natural motion of your wrist — no battery needed. If your watch has been sitting unworn for a day or two it may stop; this is normal. Simply wind the crown ~20–30 turns to restart it, then wear it or give it a gentle shake. Worn daily, it keeps running on its own. A watch that stopped after sitting is not faulty.
Can I swim or shower with it?
These watches are rated to 30 meters — fine for everyday splashes, hand-washing, and light rain. We do not recommend swimming, showering, or diving, as heat and pressure can compromise the seals over time.
How should I care for it?
Wipe the case and bracelet with a soft, dry cloth. Avoid perfumes, lotions, and harsh chemicals directly on the metal. Store it away from strong magnets and extreme heat. That's it — with basic care your timepiece will look sharp for years.
Shipping
Free discreet worldwide shipping on every order. Orders are dispatched within 24 hours and include tracking. Spend $900+ and we add a free watch box.
Exchanges/Returns
Not happy with your timepiece? You're covered by our 30-day money-back guarantee. Contact us within 30 days of delivery to arrange an exchange or a full refund.